custom design process
What to expect each step of the way
throughout our custom design process:
Step 1: Your Consultation & Education
Your journey begins when you share your vision, ideal budget, and timeline with us. We will guide you through the process, offering expert education on diamonds and settings so you can make informed, confident choices.
Step 2: Ethical Sourcing & Design
We source exceptional diamonds exclusively through highly reputable, vetted, and insured suppliers. Simultaneously, we collaborate with our premier U.S.-based manufacturing partner to begin engineering your custom setting.
Step 3: Renderings & Pricing Approval
You will receive a detailed breakdown of pricing, 3-5 diamond options, and a 3D digital rendering of your design so you can see your piece come to life before it is physically made.
Step 4: Final Payment & Production
Once your stone and approve the 3D design, the full balance is collected via our secure payment methods. As soon as payment clears, we officially secure your loose diamond and begin crafting your custom setting.
Step 5: Certificate Verification & Preview
Security and transparency are our highest priorities. When your diamond arrives from our vetted supplier, we verify its unique laser inscription against its grading certificate. We will then send you high-resolution photos and video of the loose stone for your final approval.
Step 6: Hand-Off to Production
With your diamond confirmed, the center stone and setting move into final production with our U.S. workshop.
Step 7: Quality Inspection & Delivery
Once completed, your piece undergoes an in-person quality control inspection to ensure flawless craftsmanship. We will send you a final photo or video preview of the finished piece. Finally, it is beautifully packaged in signature The Carat Menagerie branding and securely delivered to you via insured overnight shipping or via an in-person hand-off, depending on your preference and location.
Founded on the belief that who we are is the sum of everyone who’s ever loved us, challenged us, inspired us, or broken us open.
The Carat Menagerie is where diamonds become keepers of legacy, because no two stories sparkle the same!
Let’s share your vision